Gree air-conditioning encounters dealers donating money to run away. Will Gree take responsibility？

Original title: Gree air-conditioning encounters dealers donating money to run away. Will Gree take responsibility?

Not long ago, it just broke the news that Vantage dealers lost contact. Now, Kunmeng Decoration, a distributor of Gree air conditioners in Hangzhou, has run away again. The boss is a "post-90 s" boy. Since the Dragon Boat Festival Holiday Notice was issued on June 16, he has never opened the door again.

According to the complaint register of Hangzhou Agile International Garden, a community that suffered major losses, 77 owners were cheated, most of them paid 10,000-20,000 yuan, and the largest single loss in the register was 820,000 yuan, including renovation and installation costs. Most of them are Gree air conditioners, but there are also a few Daikin air conditioners and Haier air conditioners. According to qianjiang evening news reporter’s preliminary statistics, the total loss amount is nearly 2.5 million yuan. Of course, this is not a complete statistic.

What does the decoration of Kunming League have to do with Gree?

In the shop decorated by Kun Meng, there are two brands of Gree authorized retailers:

1. "Hangzhou Tiancheng Air Conditioning Engineering Co., Ltd." specially authorizes "Hangzhou Kunmeng Electric Appliance Co., Ltd." as the designated retailer of Gree Central Air Conditioning in Hangzhou.

2. "Gree central air-conditioning factory authorized direct-sale store", valid from October 2017 to July 2018.

Hangzhou Tiancheng Air Conditioning Engineering Co., Ltd. is a supplier and after-sales service provider of Gree central air conditioning in Hangzhou. Gree customer service also indicated that Hangzhou Kunmeng Electric Appliance Co., Ltd. is indeed a distributor of Gree air conditioning, and it was authorized by Hangzhou Tiancheng to pick up the goods in Tiancheng.

Does Gree need to take responsibility?

As the authorized party of Kunmeng Decoration, Tiancheng Air Conditioning said that it has given a solution for the owner: providing equipment and construction personnel with compensation to solve the engineering problems left by Kunmeng first, but it needs to be charged, and the detailed agreement price is listed in the plan. In the scheme, with a period of one year, Tiancheng cooperated with the owner to recover the cheated amount. If it is recovered, the owners will make up for it according to the listed agreement price. If it is not recovered, it will be made up at 15% off the agreed price.

For Tiancheng’s solution, most owners don’t recognize it: "Why should we spend money again? Don’t Tiancheng and Gree have any responsibility? "

At present, Gree headquarters has not expressed its position on this matter.

From this point of view, whether Gree or Tiancheng Air Conditioning has awarded the dealer qualification after inspecting the dealer qualification of Kunmeng Decoration, then the air conditioning enterprise and the dealer should share the responsibility.Gree, as a well-known air-conditioning brand in China, should be responsible for its distributors and consumers to some extent..

Dealers running away will obviously harm the interests of all parties, first of all, ordinary central air-conditioning buyers, and secondly, all the employees in the store, which will certainly do great harm to the brand in this area.

But in any case, this tragedy that has brought harm to many people should be avoided by all parties, especially manufacturers, and once it happens, manufacturers should be duty-bound to bear some responsibilities. In the face of the victims who are already in dire straits, it is the brand’s heavy sense of responsibility and shining brand image that may be pulled up.