Sanya has ensured that the stranded tourists "should return to their homes" and transported nearly 60,000 people.
BEIJING, Sanya, September 3 (Reporter Wang Xiaobin, Li Yufan) The reporter learned from the press conference held on the 3 rd that since the city entered the "silent" mode in early August, Sanya has transferred nearly 60,000 outbound tourists.
Affected by the epidemic, tens of thousands of tourists were stranded in Sanya. On August 9th, Sanya set up a special class for "0801" stranded tourists’ return transportation and the guarantee of the exit passage, which was composed of 165 people from 8 departments, and set up tourist transportation headquarters in Sanya Bay, Haitang Bay and Yalong Bay respectively. From August 9 to September 1, Sanya City transported nearly 60,000 outbound tourists in accordance with the principle of "classified policy, batch operation, safety and order, and strict prevention of spillover" to ensure that the stranded tourists should turn around and return.
In the aspect of cancellation of travel-related orders, Sanya set up a special class for cancellation of orders, and handled the procedures for tourists who cancelled the orders of hotels, air tickets and other travel services due to the epidemic through various channels such as hotline work orders. From August 1 ST to 21 ST, the hotel unsubscribed and transferred to the office to coordinate and complete more than 280 work orders for hotels involved in the epidemic, involving more than 1.2 million yuan; From August 1 ST to 30 th, the special class for air ticket refund and change has handled 321 work orders and 733 air tickets have been refunded and changed, involving a total amount of more than 900,000 yuan.
Ye Kaizhong, Deputy Secretary-General of Sanya Municipal Government, introduced at the press conference that with the support of big data such as "departure code" and "application for health station", the work class gradually explored a complete set of services and management processes such as departure code application, inter-provincial communication and coordination, airport traffic guarantee and full closed-loop transshipment in stages, from the planned government charter flight to the orderly resumption of commercial flights, to the outlying islands of Haikou port and wharf, and then to moderately liberalize closed-loop transshipment of social vehicles, so as to speed up the return work efficiency of tourists.
"Under the general requirement of preventing the spillover of the epidemic, we do everything possible to let every tourist who meets the conditions of leaving Qiong return as soon as possible to provide warm-hearted services for stranded tourists." Ye Kaizhong said that it is the unchangeable working aim for Sanya to do its best to provide tourist service. "After the epidemic, we will meet again at the edge of the ends of the earth, and Sanya will always invite you."