[Series Report on the Reform of Real Estate Transaction Services (16)] Ensuring Economy, Promoting Development, Optimizing Business and Improving Efficiency

editorial comment/note

In recent years, the city’s real estate transaction (surveying and mapping) industry has taken the opportunity to improve the efficiency of real estate transaction and property management services and push the city’s real estate transaction and property management level to a new level, further deepened various measures for the reform of real estate transaction registration services, and implemented all-round, multi-dimensional and three-dimensional "convenience for enterprises" services, making positive contributions to promoting the development of real estate transaction and property management. All real estate transaction (surveying and mapping) units in the city insist on business process design and reengineering, constantly improve the level of intelligent, accurate and personalized services, adhere to the deep integration of online and offline, constantly optimize the service model, create a quality service experience, further enhance the satisfaction of the window, and make the people have more sense of gain.

Behind the transaction applicants’ experience of better and more efficient services, the real estate transaction (surveying and mapping) industry in the whole city has further deepened the reform of "streamline administration, delegate power, strengthen regulation and improve services" and optimized the business environment around the service concept of "People’s Cities Build for People", which has enabled the real estate transaction (surveying and mapping) staff in the whole city to further change their work style, comprehensively improve their service level, self-pressurize, work overtime, work hard and unite as one, thus ensuring real estate transactions. In the near future, we will publish the reports about Do not forget your initiative mind and keeping in mind the mission in the reform of real estate transaction services of all real estate transaction (surveying and mapping) units in the city one after another, so as to promote the indomitable working attitude, enterprising spirit and strict and meticulous industry style.

Safeguarding economy and promoting development

Excellent business performance

-Changning District Housing and Land Surveying and Mapping Center

Changning District Housing and Land Surveying and Mapping Center was formed in March, 2003 by the merger of the Surveying Team of Changning District Real Estate Bureau and the Surveying and Mapping Department of Changning District Trading Center to meet the needs of the Ministry of Construction and the Municipal Real Estate Bureau. Focusing on the requirements of service development and service enterprises, Changning Surveying and Mapping Center takes "I do practical things for enterprises" as the main content, and carries out in-depth service activities of "I solve problems for enterprises and make contributions based on my post", and vigorously cooperates with the key work of District Housing Management Bureau, especially the "incomplete" transformation, focusing on safeguarding and improving people’s livelihood, and constantly boosting the steady progress of people’s livelihood.

First, based on their posts, to help prevent and control the epidemic.

In order to improve service efficiency, focus on prevention and control, and promote development at the same time, Changning District Housing and Land Surveying and Mapping Center stepped forward and took the initiative to connect with service enterprises, providing pre-stepping guidance and housing surveying and mapping services for key projects with initial specific conditions.

As a key project and supervised project in Changning District, Fuquan Road Underground Passage Project is not only a traffic artery, but also a large shopping mall IKEA nearby. Changning Surveying and Mapping Center attaches great importance to this kind of project involving people’s livelihood, helping enterprises and optimizing business environment, and the district Committee also attaches great importance to it. However, since the Fuquan Road Underground Passage Project was established during the epidemic, it has been full of difficulties. Previously, the underground passage project of Fuquan Road has been surveyed and mapped many times, and the planning scope has been adjusted many times. The project situation is complicated, and all aspects involved make everyone feel that they can’t start, so they need to take a long-term view. Finally, the equipment problem was solved, and another problem slowly surfaced on the water. When the surveying and mapping system was turned on, Changning Surveying and Mapping Center found that the "encryption key" needed for surveying and mapping work had expired, and it was put in the past. The renewal of the "encryption key" required me to submit information to the results department of the Municipal Information Center. However, due to the epidemic situation, many offices were in the closed-loop management stage at that time, and the results department of the Municipal Information Center was one of them. In order not to affect the progress of the project, Changning Surveying and Mapping Center urgently docked with the results department of the Municipal Information Center. After submitting relevant information and explaining the situation, it received strong support from the results department of the Municipal Information Center and established a temporary working mechanism. Changning Surveying and Mapping Center also successfully landed in the surveying and mapping system, and the underground passage project of Fuquan Road officially entered the final sprint stage.

▲ Surveying and Mapping of Fuquan Road Underground Passage Project

June coincides with the rainy season in Shencheng, with continuous heavy rain and light rain. The ownership investigators of Changning Surveying and Mapping Center carry forward the spirit of hard work and dare to fight, go to the scene for surveying and mapping in the rain, and work overtime when they return to their units. Finally, with the concerted efforts of Qi Xin, the underground passage project of Fuquan Road was completed ahead of schedule.

Two, explore and implement a new mode of surveying and mapping work

Under the background of centralized tasks of surveying and mapping projects and optimization of business environment, it is an effective way to improve the working mode and business development method of surveying and mapping results management in Changning Surveying and Mapping Center. Learn from professional strength, cooperate to improve efficiency, try our best to ensure the quality of surveying and mapping ownership survey, and also cultivate young employees’ professional skills in work practice, and take various measures to improve service efficiency.

▲ Changning Surveying and Mapping Center and Changning Trading Center exchanged views.

On May 19th, 2020, Zhang Jidong, director of Changning Surveying and Mapping Center, led a team to Changning Trading Center for discussion. At the exchange meeting, Secretary Ma Liangmin of Changning Trading Center talked about the problems encountered in business handling in recent years, and shared the solutions to the difficulties and the future business development direction. Subsequently, the two sides conducted in-depth exchanges and discussions on business processes, platform construction, team building and optimization of business environment. At the same time, we exchanged views on how to further cooperate and complete the business in the future, and put forward that in the environment of multi-unit combined work, relevant units should exchange and interact more, share more experiences, learn from each other’s strong points, share information and work together.

Three, pay attention to the city and district key projects, cooperate with the surveying and mapping work.

Changning Surveying and Mapping Center implements the deployment of the Municipal Housing Management Bureau on the confirmation and replacement of real estate in the school buildings of the city’s education system and municipal state-owned enterprises, and promotes the surveying and mapping work of the district real estate ownership certificate. In line with the working principle of "respecting history", we will adopt the working method of "historical passage" and "simple passage" to go hand in hand and classify, do a good job in surveying and mapping school building assets and municipal state-owned enterprises, and help solve problems left over from history such as unclear ownership of real estate and uneven warrants.

▲ Changning Surveying and Mapping Center went to the District Education Bureau for project surveying and mapping.

Fourth, optimize the "non-complete" surveying and mapping process to do practical things for the people.

The landing of "non-complete" property certificate is a livelihood project for the people, but because it involves dealing with residents and surveying and mapping, Changning Surveying and Mapping Center will work together with many departments to simplify the process, optimize the connection, and effectively promote the landing of "non-complete" property certificate for the people.

▲ Surveying and mapping personnel go to Tianyi Community for surveying and mapping.

With the renovation of "non-complete" houses in Tianyi Community entering the final stage, the field surveying and mapping work in Tianyi Community needs to be carried out in residents’ homes. In order to further speed up the surveying and mapping and improve the efficiency of surveying and mapping, Changning Surveying and Mapping Center decided to divide it into three surveying and mapping groups, led by party member, to survey and map several houses at the same time in two days. In the process of surveying houses from door to door by surveyors, the residents of Tianyi Community responded positively and cooperated very much, and expressed their understanding of the various processes in the survey work. Nevertheless, during the surveying and mapping period, there were many unexpected situations. For example, some residents arranged a tight schedule and demanded priority in surveying and mapping, which made it impossible to go door-to-door in surveying and mapping, but ran upstairs and downstairs, while some residents were not allowed to go home for surveying and mapping. In addition, some residents have been transformed privately, which is also a test for the eyesight of surveying and mapping workers. Some residents will ask some questions about surveying and mapping calculation, etc. There are all kinds of ideas among residents. Comrades from Changning Surveying and Mapping Center, Their common wish is to measure the area of each house smoothly and accurately, and provide reliable data for subsequent property registration.

Facing the future, all the staff of Changning District Housing and Land Surveying and Mapping Center will thoroughly implement the spirit of the 12th Party Congress in Shanghai, and make greater contributions to "accelerating the construction of a socialist modern international metropolis with world influence", practicing the people’s city concept, promoting high-quality development and creating a high-quality life.

Shangguan author: Fang keyuan